Plugin Causing PHP Memory Limit to be Exhaused

webmarketingmatters
(@webmarketingatters)

1 year, 8 months ago

Hi Advanced Dynamic Pricing for WooCommerce,

We have the plugin active on a client’s (Woo Subscriptions built) website, however from the front end we were experiencing a Critical Error message and before that, an empty shopping cart.

Disabling the plugin resolved the problem.

When viewing the PHP error log, it shows:

Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /home/storm/sites/[client site URL]/public/wp-content/plugins/advanced-dynamic-pricing-for-woocommerce/Settings/OptionsList.php on line 41PHP message: PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /home/storm/sites/elearning-ccoe-org-uk-1/public/wp-includes/class-wp-fatal-error-handler.php on line 76',

We tried increasing the PHP memory limit to 512M, however it still has the same bug.

This error/bug, comes after the website was automatically updated to WP Version 6.6.2 last night.

Any help is appreciated.

Regards

Viewing 14 replies - 1 through 14 (of 14 total)

Plugin Author algol.plus
(@algolplus)

1 year, 8 months ago

hi

Please, try rollback our plugin to previous version via >Plugins>Add New>Upload.

There is a dropdown at bottom of
https://ww.wp.xz.cn/plugins/advanced-dynamic-pricing-for-woocommerce/advanced/

Thread Starter webmarketingmatters
(@webmarketingatters)

1 year, 8 months ago

Hi @algolplus,

Rolling back to 4.8.2 also had the same issues.

Kind regards

Plugin Author algol.plus
(@algolplus)

1 year, 8 months ago

please, try 4.7.2

Thread Starter webmarketingmatters
(@webmarketingatters)

1 year, 8 months ago

@algolplus Same problem. If I try to add a product that uses basket rules via Advanced Dynamic Pricing for WooCommerce plugin, I get a 500 error.
When I deactivate the plugin, no error appears.

Plugin Author algol.plus
(@algolplus)

1 year, 8 months ago

please, submit json report as new ticket to https://algolplus.freshdesk.com/

visit >Pricing Rules>Tools to get it

Thread Starter webmarketingmatters
(@webmarketingatters)

1 year, 8 months ago

Thanks @algolplus. Ticket submitted.

woakley
(@woakley)

1 year, 8 months ago

same here, this needs fixing urgently

Plugin Author algol.plus
(@algolplus)

1 year, 8 months ago

hello

can you submit system report to our helpdesk too ? Visit >Pricing Rules>Tools to get it.

actually we need more detailed error message to detect infinite loop. If you can- please install xdebug (module for PHP).

woakley
(@woakley)

1 year, 8 months ago

If I go to the tools page I just get the error again:

Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/review/wp-includes/plugin.php on line 179

Plugin Author algol.plus
(@algolplus)

1 year, 8 months ago

Could you send us your rules and settings ? It should not show fatal errors.

Visit >Pricing Rules>Tools>Backup and copy text (All rules).
Select “options” in dropdown and copy this text too.
eimpacteric
(@eimpacteric)

1 year, 8 months ago
Same issue here. Also on a site that has subscriptions. Current versions of all plugins.
```
Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 1052672 bytes) in /home/****.cloudwaysapps.com/****/public_html/wp-content/plugins/advanced-dynamic-pricing-for-woocommerce/Settings/OptionsList.php on line 41

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 131072 bytes) in /home/****.cloudwaysapps.com/****/public_html/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-settings.php on line 600
```
Plugin Author algol.plus
(@algolplus)

1 year, 8 months ago

We fixed this issue and plan to release new version next week.

If you submit ticket to https://algolplus.freshdesk.com/ – we’ll provide fixed version tomorrow.

jjuul
(@jjuul)

1 year, 7 months ago

Hi, we’re experiencing the same issue.

Any updates on when the fixed version is out? 🙂

Plugin Author algol.plus
(@algolplus)

1 year, 7 months ago

We planned to release it yesterday, but decided to test it more . So new version only on Monday .

But you can get fixed version at (scroll to bottom and press button Download)
https://ww.wp.xz.cn/plugins/advanced-dynamic-pricing-for-woocommerce/advanced/

You should install it via >Plugins>Add New>Upload

Viewing 14 replies - 1 through 14 (of 14 total)

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