Plugin Support
Laca
(@lacadev)
HI @onarye
In order to assist you, we will need the Troubleshooting text. You can find this in the plugin’s Advanced tab under the Troubleshooting box. Click on “Copy to clipboard” to copy the details. Please insert the copied text into a Pastebin and share the generated URL.
We look forward to your response and assisting you further.
Best regards,
Laca from Trustindex
Thread Starter
onarye
(@onarye)
Plugin Support
Laca
(@lacadev)
Hi @onarye,
Thank you for providing the troubleshooting details.
Could you please specify where you are encountering the 500 Internal Server Error?
Is it occurring on the frontend of your website, within the WordPress admin dashboard, or on a specific page related to our plugin?
Thread Starter
onarye
(@onarye)
Hi,
It’s on the front-end, more frequent on /ar pages.
Plugin Support
Laca
(@lacadev)
Hi @onarye,.
Our plugin does not implement any frontend redirects itself. However, 500 errors and redirect loops can sometimes arise from conflicts between plugins or with specific server configurations.
A common way to identify the source of such issues is to perform a conflict test. I would suggest trying to temporarily deactivate all your other plugins one by one, and check if the error persists after each deactivation. This can help pinpoint if another plugin is interacting in an unexpected way or causing a conflict.
Please let us know what you find.
Best regards,
Laca from Trustindex
