Plugin Conflict | ww.wp.xz.cn

Resolved doddscarpet144
(@doddscarpet144)

8 years, 4 months ago

Just wanted to make you aware of a recent conflict that has popped up. I was using your page builder with Ultimate Product Catalogue (Etoile Web Design) and have for quite a while. Now it is not letting new products become viewable. I did do the plugin disable to narrow down the culprit. I can’t be sure of when this conflict started happening but I noticed it a couple days ago. I am disappointed because I prefer your page builder.

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support Andrew Misplon
(@misplon)

8 years, 4 months ago

Hi @doddscarpet144

Thanks for posting.

Are there console errors showing when the issue occurs?
https://codex.ww.wp.xz.cn/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis
Thread Starter doddscarpet144
(@doddscarpet144)

8 years, 4 months ago
No, no console errors. When the page loads, I am getting a 500 error or a partial page load but not the product content. Page loads correctly when I disable Page Builder by SiteOrigin.
- This reply was modified 8 years, 4 months ago by doddscarpet144.
Plugin Author SiteOrigin
(@siteorigin)

8 years, 4 months ago

Thanks for checking.

Sorry for the hassle. I’ll Alex if he can log and take a look for us.

Thread Starter doddscarpet144
(@doddscarpet144)

8 years, 4 months ago

No problem. I will keep checking back. It is my preferred tool, over coding it by hand.

Plugin Contributor alexgso
(@alexgso)

8 years, 4 months ago

Hi doddscarpet144,

Can you please clarify what method are you using to add the product catalog?

Would it be possible for you to send me an export the page that has a Product Catalog added to it? To do this please open up the page in the editor and click the Layout button in the Page Builder toolbar. Then click import/export and then click download. Please upload the export to a 3rd party file hosting site such as teknik.io.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plugin Conflict’ is closed to new replies.

5 replies
4 participants
Last reply from: alexgso
Last activity: 8 years, 4 months ago
Status: resolved