Plugin conflict

  • Resolved ASR Martins

    (@basiemartins)


    5 years, 2 months ago

    Hi there, all my websites are protected by Shield Security, two by PRO and the rest by the free version.
    For quite some time now, almost a year, I have experienced a plugin conflict on my Woocommerce pages in the back-end. When I click on the “Mark as completed” link in the back-end in WooCommerce, I am redirected to the Home page.
    This happens also with other plugins in the back-end, even with logins, I am redirected to the Home page.
    I tested all my plugins and my themes, and everything is OK until I activate Shield PRO or the free version.
    Have you any idea why this happens? Can you help with this?
    Much appreciated
    ASR Martins

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jelena

    (@jmisic)

    5 years, 2 months ago

    Hi ASR Martins,

    Sorry to hear about the trouble you’re having with this.

    We responded to your support ticket #14624. Please check your inbox when you have a chance.

    Many thanks,

    Jelena

    Plugin Support Jelena

    (@jmisic)

    5 years, 2 months ago

    Hi,

    Just to express our sincere gratitude to you for reporting this problem and for being so very cooperative to help us to investigate it. The extra effort you put into this was really appreciated. We simply cannot thank you enough for that! 🙂

    To anyone reading this, know that the problem isn’t caused by Shield. Closing this thread…

Viewing 2 replies - 1 through 2 (of 2 total)

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