• Resolved Justin McGuire

    (@vijustin)


    When I install and activate your plugin I lose access to the settings panel for my other plugin “Gravity Forms Webhooks Add-On”. Everything works fine when your plugin is disabled though.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Justin McGuire

    (@vijustin)

    Resolved

    Plugin Support Omar ElHawary

    (@omarelhawary)

    Hi @vijustin,

    Thanks for the report. This is a known behavior when the Members Role Manager is active.

    When Members edits and saves a role, it writes that role’s capabilities explicitly to the database. If the Gravity Forms Webhooks Add-On registers its own capability after that point, it won’t automatically be included — which can result in losing access to its settings panel even as an Administrator.

    To fix this:

    1. Go to Members → Roles → Administrator
    2. Look for the capability registered by Gravity Forms Webhooks (likely something like gravityformswebhooks or similar — check Gravity Forms’ docs or temporarily enable WP_DEBUG to catch any capability check failures)
    3. Grant that capability to the Administrator role and save

    That should restore access without any broader changes needed.

    Let us know if you have trouble locating the specific capability.

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