Hi @cgscomputers,
Thanks for getting in touch with us.
I am afraid we don’t have the premium plugin you mentioned. Spectra is created on the base of the Gutenberg which is the default WordPress editor so it is compatible almost with all the themes and plugins. Can you please check by turning off both plugins one by one to find the culprit?
Please try and let me know how it goes.
Have a nice day!
Hi, I have already determined the issue only occurs when BOTH plugins are active. If I turn either one off, the issue resolves. The vendor at MeowApps was able to replicate this behavior as well. The response from them was as follows:
I can indeed replicate your issue. It seems that the root of the problem is some sort of override of the React Styled Components library, as the following element is added to the HTML, which is the cause of the CSS looking weird: <style data-styled=”active” data-styled-version=”6.0.8″></style> If you manually remove it, it pops back to normal.
Let’s wait for Spectra’s response on the matter as this isn’t experienced in any other plugin that I know of.
Hi @mohsinbsf have you any update on this issue? It has been confirmed by myself and the plugin vendor support.
Hi @cgscomputers,
Sorry for the inconvenience caused to you.
I have passed on the details to our developers to investigate the issue in detail. Rest assured, I will get back to you as soon as I receive an update from them. Till then, I appreciate your patience and understanding in this matter.
Have a nice day!
Hi @cgscomputers,
We found that the current situation involves the inclusion of a CSS font-size declaration of 13px at the root level, as evidenced here: (https://d.pr/i/mWfXWM). This CSS modification, initiated by the AI engine, is causing an undesirable outcome where the font size within the editor becomes notably small and challenging to read.
This issue is not limited to a specific Spectra but extends to popular plugins such as Kadence and GeneratePress. For further context, a reference to the JavaScript (JS) file associated with the AI Engine can be found here: (https://d.pr/i/lKtZ4Y). Resolution of this issue for all affected parties could be achieved by removing the 13px font-size declaration from the mentioned JS file.
Have a nice day!
Thank you for the information @mohsinbsf – I sent the information over to the developers at MeowApps and they released an update to the plugin today which resolves the issue. I appreciate the time your team spent on this even though the issue was with another plugin that wasn’t yours. You guys really are first class!
Hi @cgscomputers,
It is always our pleasure to render good customer support service to amazing customers like you, and we will continue to do so. We do everything we can to help, and we are happy that you found our support helpful today.
By the way, I was wondering if you might be able to help us as well. If you don’t mind, I’d appreciate it if you could give Spectra a 5-star through our profile on W.org and tell others how you feel about it.
This would help other users make a comfortable decision while choosing the theme and be assured of our support.
Please spare the time to let me know if/when you leave the review so I can say my thank you!
Have a nice day!
@mohsinbsf this plugin has had a 5-star rating from me for a very long time already 😀
