Plugin Conflict when Using Change Payment Method with Subscriptions

  • Resolved bkfoodlove

    (@bkfoodlove)


    5 years ago

    Hello,

    I use WooCommerce Subscriptions and have the following payment plugins enabled:

    – Square
    – CardConnect
    – Auth.net eCheck

    All three payment plugins work fine together when checking out and creating subscriptions.

    However, when attempt to use the Change Payment Method function for the subscription, there appears to be a conflict caused by your plugin that prevents the change payment function from operating.

    This is page url on which the error occurs

    https://bkfoodlove.com/checkout/order-pay/15451/?pay_for_order=true&key=wc_order_QL1DweC2vJ9Cv&change_payment_method=15451&_wpnonce=53480bdfa6

    The page will load, but when payment details are entered for any of the plugins, including cardconnect, after submit no action occurs and the screen loads indefinitely.

    However, with CardConnect disabled the change payment method function appears to work fine for the other two plugins.

    WooCommerce support has done some testing on a staging site for me and they think the conflict is being caused by your plugin.

    Do you have any advice on how to proceed?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author RexAK

    (@rexak)

    5 years ago

    Hi @bkfoodlove ,

    Unfortunately, our plugin does not incorporate the “change payment” methods for WooCommerce just yet. We are working on a release that will address this and integrate our plugin as we know how important this is, especially for subscriptions, but I suspect it may be a couple of months out in our development cycle.

    A work around can be done with by contacting your rep at CardConnect/CardPointe, and asking them to set you up with an Authorize.net gateway that will sit on top of your CardConnect account. Any transaction received into this special setup, will automatically be added to your CardConnect Virtual Terminal Transactions list. I do not think there is a fee for this, but I may be wrong. Using the Auth.net plugin for Woo, after having this setup, with enable the changing of payment methods.

    It looks like your site is under construction, or has a coming soon placeholder. I am not able to access the link you sent.

    Plugin Author RexAK

    (@rexak)

    4 years, 11 months ago

    Closing due to Inactivity

Viewing 2 replies - 1 through 2 (of 2 total)

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