Hi,
Firstly, please check this topic in order to troubleshoot your issue: https://ww.wp.xz.cn/support/topic/before-posting-to-read-before-posting-a-topic/
If you were not able to fix yet, please post here the URL of your website so I can check. I checked Autoptimize on my end and the plugin works very well even with the plugin and its settings activated.
Let me know.
I’m still having the same problem here: https://klickerforlaget.se/butik/med-passion-for-det-vilda/
the viewcontent isn’t fired, see screen shot from pixel helper below
with autooptimze enabled: https://snag.gy/OW8T1c.jpg
without autooptimize enabled: https://snag.gy/UGCgTd.jpg
error message: https://snag.gy/4lu3HS.jpg
woocoomerce, 3.6.1
wordpress, 5.1.1
pixel caffeine: 2.0.7
browser: chrome
same thing happens with theme twenty nineteen (I use a Divi child theme on the site)
Hi,
apologies for replying only now.
I see the page you posted and the pixel is fired correctly. Anyway, accorgind to what I see in the “error message” screen, that error may cause the issue you are talking about, but it should be caused by some other plugin you have, because Pixel Caffeine doesn’t have any “Cookies” instance inside the Javascript code.
Try to troubleshoot by deactivating all plugins and re-activating them one by one, checking for the issue meanwhile. Remember to clear the cache (if any) in Optimizely after each plugin activation/deactivation.
I deactivated the autoptimize and don’t use it any more so I haven’t looked into the problem more.
