Plugin Conflict with Elementor

  • Resolved valekichia

    (@valekichia)


    1 year, 2 months ago

    Hello,

    with your plugin is active and I try to update a product page via Elementor I get the following error:

    The Product Data Tabs Widget was not found in your template.
    You must include the Product Data Tabs Widget in your template (Single Product), in order for Elementor to work on this page.

    The Elementor editor won’t load and on the frontend the product page is not displayed at all (content area is completely empty).

    It happens on random variable products.

    If I deactivate your plugin everything works fine.

    Could you please help me with this issue?

    Thank you

Viewing 1 replies (of 1 total)
  • Plugin Support M Rashid

    (@mamunur105)

    1 year, 2 months ago

    Thank you for reaching out. To better understand the issue, please provide the following details:

    1. Which theme are you using?

    2. A list of active plugins on your website.

    3. How did you build the Single Product page? Are you using any specific plugins for this?

    4. Also, send me the debug.log file (located in /wp-content/ if debugging is enabled).

    We have already made our plugin compatible with “ShopBuilder – Elementor WooCommerce Builder Addons.” You can use it to fix the issue.

    Additionally, if you had created the support ticket from the website, we could have checked the issue live and provided a solution.

    Looking forward to your response.

Viewing 1 replies (of 1 total)

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