• Resolved 043web

    (@043web)


    Hi,

    we’re experiencing an issue with this plugin. It seems like it’s conflicting with the jquery iconpicker, which is now being used by Crocoblock’s JetEngine.
    I’ve tried reverse engineering the code and I’m guessing it has something to do with javascript dependencies, but there was too much to look at. When I disable Jeg Elementor Kit the iconpicker works, when disabled the iconpicker is not being initiated correctly, causing it to not show up when clicking on the input field.
    Other plugins don’t cause this issue.

    Kind regards,
    Rob

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello Rob,

    We apologize for the delay in our response and for any inconvenience you’ve experienced. Regarding this issue, could you please try adding the code from the link below to your functions.php file?

    Pastebin: https://pastebin.com/nCGcn6Xb

    There’s a possibility that this issue is caused by version differences. Additionally, if possible, could you provide us with a screenshot of where the iconpicker is located? This will help us understand the issue better.

    We’ll await your further updates.

    Thank You

    Best Regards,
    Fauzan, Jegstudio Support.

    Thread Starter 043web

    (@043web)

    Yes, the custom snippet fixes the issue! Will you implement this by default in a future update?

    Kind regards,
    Rob

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello Rob,

    We apologize for the delay in our response. We will provide a fix for this in the next update. However, if the issue persists after you have updated Jeg Elementor Kit, please do not hesitate to inform us again.

    Thank You

    Best Regards,
    Fauzan, Jegstudio Support.

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @043web,

    How are you? It’s been a while since we last heard from you.

    Are you still experiencing this issue?

    We wanted to let you know that due to the lack of recent conversation on this topic and because the fix for this issue was provided in the previous plugin update, we will mark it as resolved.

    If you encounter any other issues, please don’t hesitate to create a new topic.

    Thank you and have a great weekend! 🏖️

Viewing 4 replies - 1 through 4 (of 4 total)

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