Plugin conflict with tickera

  • Resolved magedmoh94

    (@magedmoh94)


    6 years, 4 months ago

    Hi There,

    Thank you for the latest update it was really awesome.

    We are facing a small compatibility issue with tickera plugin: https://tickera.com/addons/seating-charts/

    Simply they are a ticketing management system that works with woocommerce & they have a seating chart which is when a ticket (woocommerce product ) is marked as a seat so the quantity value in the cart page is completely disabled, but with your plugin the quantity plugin is activated even on the seat ticket (product), when i deactivate your plugin the quantity selector is hidden if the product (ticket) is a seat but if its a ticket which is not a seat the quanitity selector is still there.

    So can we make your plugin to be compatible with tickera seating chart inwhich to add a role, if the product (ticket) is selected as a seat ticket not a normal ticket and they have a rule for this which i select while creating the ticket(product) which is a normal woocommerce product. so in this case the quanitity selector to be hidden too ?

    Best Regards

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author moiseh

    (@moiseh)

    6 years, 4 months ago

    Hello,

    I unfortunately don’t know how to test with this addon as it’s paid one.

    If is possible to send me wp-admin credentials of already existing install using it, please send in the form of the link: http://pluggablesoft.com/contact/

    Regards

    • This reply was modified 6 years, 4 months ago by moiseh.
    Thread Starter magedmoh94

    (@magedmoh94)

    6 years, 4 months ago

    Thank you so much for your interest to help i have sent you all the details on your email moiseh at gmail dot com

    Best regards

    Thread Starter magedmoh94

    (@magedmoh94)

    6 years, 4 months ago

    Thank you so much for your interest to help i have sent you all the details on your Private

    moiseh [at] gmail [dot] com

    Best Regards

    Plugin Author moiseh

    (@moiseh)

    6 years, 4 months ago

    Contacted directly in e-mail and the issue was fixed in v1.3.7

    Thread Starter magedmoh94

    (@magedmoh94)

    6 years, 4 months ago

    Hi moiseh,

    Sorry for my late reply.

    I know that you have tested it out to make sure that everything is working fine on the staging environment.

    But let me ask is the rule you used here: Hide quantity select in Cart when maximum value is same as minimum value

    Is the same one tickera uses to hide the product quantity selector when its a product is a SEAT ?

    Best Regards & thank you so much for your effort for this.

    Plugin Author moiseh

    (@moiseh)

    6 years, 4 months ago

    Hi,

    I’ve just tested if it finish the checkout and hide the quantity with the example seat product link you send me.

    Technically i defined the custom template of this plugin to hide the quantity selector when minimum vale = same the maximum, i don’t know if the tickera do something more for other cases, if you have some issue please post.

    Regards

    Thread Starter magedmoh94

    (@magedmoh94)

    6 years, 4 months ago

    Hi Moiseh,

    I really appreciate the work you provided and the time you invested. We have tested it in every scenario and it seems that the rule you have added is making everything fine.

    So thank you so much for this i really want to give more than a thank you.

    Best Regards

Viewing 7 replies - 1 through 7 (of 7 total)

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