Plugin conflict with WP All Import

  • Resolved morningstardesign

    (@morningstardesign)


    3 months, 1 week ago

    I am having trouble with this plugin causing a conflict with WP All import. My WP All Import, import fails when Woo product filter is active. I deactivate this filter plugin and my import succeeds. Any help please?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support tahawbw

    (@tahawbw)

    3 months, 1 week ago

    Hello @morningstardesign,

    Thank you for reaching out, and I’m sorry to hear about the issue you’ve encountered.

    I’d be happy to help, but I first need to replicate the issue on my end in order to properly investigate the compatibility problem you’re reporting.

    • Are you using the <strong data–h-bstatus=”0OBSERVED”>free version of the importing plugin?
    • Please provide a <strong data–h-bstatus=”0OBSERVED”>sample import file and any relevant notes or steps to reproduce the issue.

    I’ll then test it and, if confirmed, report it to our development team.

    However, if you’re using a <strong data–h-bstatus=”0OBSERVED”>Pro version of the importing plugin, please reach out to us directly via our support email (<strong data–h-bstatus=”0OBSERVED”>[email protected]) so we can investigate further.

    Looking forward to your reply.

    Thread Starter morningstardesign

    (@morningstardesign)

    3 months, 1 week ago

    Ok thanks, I am using the Pro version, I sent an email to support.

    Plugin Support tahawbw

    (@tahawbw)

    2 months, 3 weeks ago

    Hello @morningstardesign,

    Here’s an update regarding this topic:

    We’ve received the client’s emails, and the issue appears to be related to a conflict with other plugins, not directly with our Product Filter plugin.

    I will close this topic for now, but please know that we remain available if you need any further help or assistance in the future.

    Best regards,

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