Plugin, contact not added to list

  • Resolved daniele135

    (@daniele135)


    2 years, 8 months ago

    Contact is not added to list, i get the email notification but when i check list there are no new contacts added.

    Here is the debug log:

    [2023-09-27 23:03:34] Expires in:.INFO: Expiry: 86400 [] []
    [2023-09-27 23:04:17] API.INFO: Submitted contact data [“Extra information”,[{“first_name___185b795264e09a98fe0f4e47e70e8e90”:{“key”:”first_name”,”val”:”Test”},”last_name___7844763b59c9491b69645b716220aad7″:{“key”:”last_name”,”val”:”user”},”email___3c59495a3edf2d27cd20fc1987544522″:{“key”:”email”,”val”:”@mail.com”},”email”:”@mail.com”,”phone_number___0b5d9a1a7a435fb7cb6d037d25423d5b”:{“key”:”phone_number”,”val”:”–-****”},”custom___5fa7f371ed2559fb030d56ff3586f6c6″:{“key”:”custom”,”val”:”test student”},”custom___f9b909e40b2130655ba5422902733c42″:{“key”:”custom”,”val”:”20/02/2005″},”custom___3b9e156469b8cee7a45756703d2b1fdd”:{“key”:”custom”,”val”:”12345″},”custom___b411d8ed042334f8341a4b8bb8f2b13a”:{“key”:”custom”,”val”:”test”},”lists___18bd0b4c049051169929a95af0a685e1″:{“key”:”lists”,”val”:””},”list”:[“2df41190-4ddb-11ee-8ec7-fa163eaee913”]}]] []

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    2 years, 8 months ago

    Hi there,

    Based on the information provided, it looks like it’s a “test user” being submitted to. Is this you or someone else involved with the website doing test submissions? Or is this potentially a legitimate person, who is perhaps filling in interesting values for the fields?

    Is there a publicly accessible page where the form in question is at that we could submit to as our own test?

    Thread Starter daniele135

    (@daniele135)

    2 years, 8 months ago

    Yes it is me submitting the test user, as the publicly page is not authorized by client to share it.

    I also noticed something thay may be related to the issue, when i try to create new lists from wordpress admin panel it doesn’t sync with Constan Contact panel and i get the following on debug log

    [2023-09-28 13:23:35] API.INFO: ConstantContact_API::add_list:559 – Exception – [] []

    Plugin Author Constant Contact

    (@constantcontact)

    2 years, 8 months ago

    Noted on the not able to share part.

    As is, there’s no indication that the API request failed for the list addition. That said, I’m wondering if maybe the submission was considered spam and thus rejected silently. Perhaps try with real values instead of “test user” and the like?

    Given the bare bone list addition error, it’s hard to say what happened there as well. I know we have some things around lists in the works regarding creation in the WP dashboard, but that’s going to be more around the populated details after creating the list.

    While not a for sure blocker, do you have any sort of apache lock or perhaps more specifically firewalls set up with the website?

    Plugin Author Constant Contact

    (@constantcontact)

    2 years, 7 months ago

    Any news or changes here @daniele135 ?

Viewing 4 replies - 1 through 4 (of 4 total)

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