Plugin content not showing

Resolved mikkeltoftlund
(@mikkeltoftlund)

1 year, 5 months ago

Hi,

I’m experiencing an issue with the plugin content not showing in some subsites in a multisite install. The Content Control admin pages are simply blank. I’ve done a full plugin conflict test, both on the individual site and the network, turning off all other plugins. That wasn’t the issue though.

Viewing 6 replies - 1 through 6 (of 6 total)

Thread Starter mikkeltoftlund
(@mikkeltoftlund)

1 year, 5 months ago

Add on to this: Besides the above mentioned, it seems that the plugin is adding too many redirections (tested on try.new) with only Content Control installed. Ending up in getting the message ‘this page is not working due to too many redirects’.

Plugin Support Jamie P.
(@jamiepineda)

1 year, 5 months ago

Hi @mikkeltoftlund

Sorry for the troubles you’re seeing.

1. Content Control admin page missing

Please try the resolution we outlined here: https://contentcontrolplugin.com/docs/troubleshooting/basic-troubleshooting-guide/#h-problems-with-finding-content-control-settings

2. Too many redirections

Please also try the resolution we outlined here: https://contentcontrolplugin.com/docs/troubleshooting/basic-troubleshooting-guide/#h-getting-a-too-many-redirects-error

We hope this helps. Let us know how it goes.
Plugin Support Kim L
(@kimmyx)

1 year, 5 months ago
Double post. 😁
- This reply was modified 1 year, 5 months ago by Kim L.
Thread Starter mikkeltoftlund
(@mikkeltoftlund)

1 year, 5 months ago

Hi Kim,

Thanks for getting back to me on this. I’ve had my hosting provider, WPMUDEV, look into this as well, and they say there seems to be an error in the plugin, please see screenshots:

https://drive.google.com/file/d/1QCQvcdX2s9HI5cPwcNFHkfiFCEcIWsXy/view?usp=sharing

https://drive.google.com/file/d/1epm1ykqq53gQDCTcvmEES11Eg_mf_C3R/view?usp=sharing

Thanks,

Mikkel

Thread Starter mikkeltoftlund
(@mikkeltoftlund)

1 year, 5 months ago

I’ve just done a ful plugin conflict test (disabling all subsite + network plugins + changed to the default theme), and the issue is still there.

Plugin Support Kim L
(@kimmyx)

1 year, 5 months ago

Hi @mikkeltoftlund,

Apologies for the delay.

Could you send us a message via Get Support – Content Control Plugin?

We might need to take a closer look at the issue.

We’ll wait for your message!

Viewing 6 replies - 1 through 6 (of 6 total)

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