plugin corrupted my site

  • Resolved magesca

    (@magesca)


    8 years, 3 months ago

    Hi last week i installed pixelyoursite( the free version) and few minutes later i was unable to reach my site as the pages were not loading, i was even locked out of the admin page the following error was displaying every time i tried.

    ” is currently unable to handle this request. HTTP ERROR 500 ”

    and then when i manage to reach my site but disabling the theme via ftp i found that all the installed plugins were starting to deactivate on their own with the following error” plugin A was deactivated, invalid header”. its like the pixelyoursite plugin injected some malicious codes in every plugin and theme’s header. i really like the pixelyoursite plugin because it’s one of a kind, was easy to install and worked well but now i am a bit afraid to re-install it due to what happened last week. is there something wrong with this plugin have you been informed of something similar?

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  • Plugin Author PixelYourSite

    (@pixelyoursite)

    8 years, 3 months ago

    Hi,

    I am 100% sure there’s no malicious code installed by our plugin 🙂

    I suspect a conflict with something on your site (like another plugin), or with your server’s settings.

    Please send us a message on our contact page to further investigate: http://www.pixelyoursite.com/contact

Viewing 1 replies (of 1 total)

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