• Resolved somnium85

    (@somnium85)


    Hi, tested the plugin twice. The second time something went wrong. Unfortunately I had to delete the plugin due to massive performance losses. The page could not be opened any more. An endless loading loop was created. After the deletion the performance improved again, but the database still has problems. Sometimes no connection is established (frontend and backend). The loading time increases significantly. Thus the user experience suffers a lot and the bounce rate increases. Since days I try to clean the database from the plugin, unfortunately without success.
    I also found hundreds of Redirects into Database from WP Staging. If I delete them nothing works again.

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  • Plugin Author Rene Hermenau

    (@renehermi)

    @somnium85 I am sorry to hear that you have had a bad experience.
    Please send me a mail to support [at] wp-staging.com so that I can check out your issue. I may be able to assist you quicker via mail.

    Please also send me the system info log from wp staging > tools > system info

    > Since days I try to clean the database from the plugin, unfortunately without success.
    I also found hundreds of Redirects into Database from WP Staging.

    I am not sure what you mean by that. WP Staging does not create any redirects in your database. To get rid of any data that has been created by wp staging just delete the database tables beginning with the prefix wpstg_.

    Also, delete completely the subfolder that has been created by wp staging in the root of your live site. It contains all the file data.

    It sounds like there is not enough free disk storage available on your website and your site ran out of disk space when you create the second clone of your site. This could be an explanation of why you have these issues.

    Deleting the staging site and its database tables will fix this. Please also read this:
    https://wp-staging.com/docs/cleanup-and-delete-staging-sites/

    Cheers
    René

    • This reply was modified 7 years, 3 months ago by Rene Hermenau.
Viewing 1 replies (of 1 total)

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