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  • Plugin Author shift8

    (@shift8)

    Hello!

    I’m very sorry to hear this. I’d like to be able to troubleshoot why that may have been happening. If you could indulge a few questions for me to better understand :

    1. Can you navigate to our plugin’s SUPPORT tab and paste the debug info here?
    2. Can you please provide a URL for the TEST cdn url (located in the main wordpress settings page for our plugin). If you cant get that, please provide the site URL in question

    My guess is the site url was not set correctly in our CDN and all the URLs trying to fetch from your server were broken, which would break the site in a way that you are describing.

    Once I have more information I can comment further.

    Thanks!

    • This reply was modified 5 years, 9 months ago by shift8.
Viewing 1 replies (of 1 total)

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