Plugin crashes all CF7 forms in site

  • Resolved lontue

    (@lontue)


    3 years, 11 months ago

    Hello, please I would like your help with using this plugin (it never worked):

    – Installed correctly
    – Connected with access code and gave all permisions
    – Created sheets (names with undercases and no spaces) and gave name to columns (starting with the “date”)

    Doing all this, resulted in problem with ALL my forms at my site.
    When filling form and submiting (after checking reCaptcha), it keeps “loading” and I don’t get a confirmation message.
    This happens in ALL of my site forms (even if these are not linked with sheets)

    When deactivating plugin, all comes back again.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WesternDeal

    (@westerndeal)

    3 years, 11 months ago

    Hello @lontue
    Thanks for getting in touch,

    First, Make sure you allowed both the required permissions whiles authentication.

    Second, Are you using any other 3rd party CF7 addons? or any google integration plugins?

    Third, Can you enable the debug log from wp-content.php and then fill the form and check the debug.log under wp-content directory and let me know what exactly the error shows
    This helps to troubleshoot the exact issue.

    Thanks
    Abdullah

    Thread Starter lontue

    (@lontue)

    3 years, 11 months ago

    ThANKS Abdullah.
    This is what the log indicates:

    [28-Jun-2022 21:12:58 UTC] PHP Fatal error:  Uncaught Error: Undefined class constant 'MAJOR_VERSION' in /home/dh_56jgqk/lontue.com/wp-content/plugins/cf7-google-sheets-connector/lib/vendor/guzzlehttp/guzzle/src/Utils.php:113
Stack trace:
#0 /home/dh_56jgqk/lontue.com/wp-content/plugins/cf7-google-sheets-connector/lib/vendor/guzzlehttp/guzzle/src/functions.php(71): GuzzleHttp\Utils::defaultUserAgent()
#1 /home/dh_56jgqk/lontue.com/wp-content/plugins/post-smtp/Postman/Postman-Mail/google-api-client/vendor/guzzlehttp/guzzle/src/Client.php(194): GuzzleHttp\default_user_agent()
#2 /home/dh_56jgqk/lontue.com/wp-content/plugins/post-smtp/Postman/Postman-Mail/google-api-client/vendor/guzzlehttp/guzzle/src/Client.php(75): GuzzleHttp\Client->configureDefaults(Array)
#3 /home/dh_56jgqk/lontue.com/wp-content/plugins/cf7-google-sheets-connector/lib/src/Client.php(1190): GuzzleHttp\Client->__construct(Array)
#4 /home/dh_56jgqk/lontue.com/wp-content/plugins/cf7-google-sheets-connector/lib/src/Client.php(1143): Google\Client->createDefaultHttpClient()
#5 /home/dh_56jg in /home/dh_56jgqk/lontue.com/wp-content/plugins/cf7-google-sheets-connector/lib/vendor/guzzlehttp/guzzle/src/Utils.php on line 113

    cheers

    Plugin Author WesternDeal

    (@westerndeal)

    3 years, 11 months ago

    Hello @lontue
    Thanks for the error log,

    It shows you are using a plugin “post-smtp” which also uses GuzzleHTTP library but its version of a library is older, therefore it creates conflict,
    In this case, deactivate the post-smtp plugin and check it out, and tell them to update the GuzzleHTTP version.

    Hope it helps!

Viewing 3 replies - 1 through 3 (of 3 total)

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