Plugin creates 500 server error on admin pages

  • Resolved raybeam

    (@raybeam)


    6 years, 10 months ago

    I am working with a site that uses this plugin and I have discovered that it is breaking my admin pages – for example if I try to edit my about page, all my custom fields and text editor etc disappear. Once the plugin is deactivated they return.

    I don’t have this problem on my local server. I believe I’m running php version 7.3 though there was a rule in my .htaccess file like so:

    <IfModule mime_module>
  AddHandler application/x-httpd-ea-php56 .php .php5 .phtml
</IfModule>

    I’ve removed this for now but the problem persists.

    Any idea what the issue might be?

    Thanks

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  • Plugin Author Sybre Waaijer

    (@cybr)

    6 years, 10 months ago

    Hello!

    It looks to me that you’re using a self-managed PHP environment via cPanel. Do you have access to MultiPHP? There, you can select the (correct) PHP version for your website, and those .htaccess rules should update.

    Nevertheless, the issue you’re experiencing is unique to me, so I can’t give you any pointers. To me, it looks like either a PHP misconfiguration, a plugin file corruption, or a plugin/theme conflict.

    You can learn more about the 500 error when inspecting the error logs, or by enabling debugging in WordPress.

    If you’re able to find errors related to this issue and wish to forward them here, then I can surely help you further 🙂 Cheers!

Viewing 1 replies (of 1 total)

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