Plugin Dashboard not working when active plugin

  • Resolved chiragjainascure

    (@chiragjainascure)


    1 year, 10 months ago

    Hi,
    I am using your plugin for enable frontend login and registration form, issue is when i active your plugin, plugin dashboard not working, a message is showing on top of the page like “Critical Error”. Is this the issue related to php version, i’m using php version 8.1.

    frontend login and registration form are working on issue in Admin Dashboard.

    please check the error message

    Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 20480 bytes) in /home4/vjxyrzmy/public_html/mecitengcorp/staging/wp-includes/meta.php on line 1194

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support sanjuacharya77

    (@sanjuacharya77)

    1 year, 10 months ago

    Hi @chiragjainascure,

    The error indicates that your PHP script is exceeding the allocated memory limit. To resolve this, you can try increasing the PHP memory limit by editing the php.ini file to a higher value or modifying the .htaccess file to set a higher limit. If you’re unsure how to do this, please contact your hosting provider for assistance in increasing the PHP memory limit.

    Regards!

    edgarse

    (@edgarse)

    1 year, 10 months ago

    I’m encountering the same issue on two of my websites after today’s plugin auto-update. Both sites have ample PHP memory available for demanding tasks, so I suspect the problem might be related to the latest release.

    For context, both websites have databases with around 80,000 users. The scripts in question are already using 720MB of memory, which is quite significant for a single script. The issue seems to be noticeable with the query:

    SELECT user_id, meta_key, meta_value FROM wp_usermeta WHERE user_id IN (XXX)

    Where XXX includes what seems to be all user IDs in the database. This query causes a significant slowdown in MySQL performance. Any insights or similar experiences would be appreciated.

    Thread Starter chiragjainascure

    (@chiragjainascure)

    1 year, 10 months ago

    Hi @sanjuacharya77,

    I already increase my PHP memory limit to 2048M. but still facing issue. My issue with admin panel, frontend working

    Plugin Support sanjuacharya77

    (@sanjuacharya77)

    1 year, 10 months ago

    Hi @chiragjainascure and @edgarse,

    We apologize for any inconvenience caused. We have fixed the issue and sent a new update. To apply the fix, please downgrade the User Registration plugin to version 3.3.2.1 and then update to the latest version(3.3.0.1)
    Let us know whether it works for you or not and I will get back to you. 

    Regards!

    Plugin Support sanjuacharya77

    (@sanjuacharya77)

    1 year, 10 months ago

    Hi @chiragjainascure,

    Since we haven’t heard from you in a while, I’m going to go ahead and conclude this thread for now. However, if you have any further questions or if there’s anything else we can assist you with, please feel free to continue the conversation.

    Regards!

Viewing 5 replies - 1 through 5 (of 5 total)

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