plugin destroys the site

  • Resolved ohstereza

    (@ohstereza)


    4 years, 8 months ago

    due to an error occurring in the work of the plugin, my site stops working

    Fatal error: Uncaught Error: Call to undefined function WordPressPopularPosts\ctype_digit() in /home/admin/web/SITE/public_html/wp-content/plugins/wordpress-popular-posts/src/Image.php:776 Stack trace: #0 /home/admin/web/SITE/public_html/wp-content/plugins/wordpress-popular-posts/src/Image.php(733): WordPressPopularPosts\Image->generate_thumbnail('/home/admin/web...', '832-featured-20...', Array, true) #1 /home/admin/web/SITE/public_html/wp-content/plugins/wordpress-popular-posts/src/Image.php(283): WordPressPopularPosts\Image->resize('/home/admin/web...', '832-featured-20...', Array, true) #2 /home/admin/web/SITE/public_html/wp-content/plugins/wordpress-popular-posts/src/Output.php(482): WordPressPopularPosts\Image->get('832', Array, 'featured', true, 'manual') #3 /home/admin/web/SITE/public_html/wp-content/plugins/wordpress-popular-posts/src/Output.php(292): WordPressPopularPosts\Output->get_thumbnail('832') #4 /home/admin/web/SITE/public_html/wp-content/ in /home/admin/web/SITE/public_html/wp-content/plugins/wordpress-popular-posts/src/Image.php on line 776

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  • Plugin Author Hector Cabrera

    (@hcabrera)

    4 years, 8 months ago

    Hi @ohstereza,

    Your site is either using an old PHP version or your PHP version has the ctype extension disabled (which would be unusual nowadays).

    Please reach out to your hosting provider and ask them to enable that PHP extension for your website.

    • This reply was modified 4 years, 8 months ago by Hector Cabrera. Reason: Rephrased for clarity
    Thread Starter ohstereza

    (@ohstereza)

    4 years, 8 months ago

    Yes, on my website was disabled ctype. My hosting turn on it. Now all working. Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

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