Hello @caw67,
Thanks for your message.
Which means that your theme and other plugins are not working properly? Could you describe it more precisely so that I can understand the problem?
What plugin settings did you use – can you send a screenshot?
I will try to help you, but I need to know what is happening.
Best,
Mateusz
Thread Starter
caw67
(@caw67)
screenshot not possible, because deinstalled. some js errors appears and not all js are loading. so the theme not working. and a media plugin not working. and thumnails arenot shown. after disable your plugin it works. in this 2 sites are many media files (over 2000 with 10 varios sizes). i thought because this is the reason… i dotn know why. i use your plugin on many other sites with not so many media files and it works…
@caw67 This is very strange because the plugin does not affect the JS code. I would love to be able to check what the problem is, but to do that I would have to see the problem.
As you can see, you use the plugin on other websites and it works there. Perhaps there is something more specific about this website. But we won’t find out without testing.
Thread Starter
caw67
(@caw67)
@caw67 I made some changes in version 4.4.1. Unfortunately, I don’t know which one could have caused the problem for you.
Therefore, I have prepared 4 test versions of the plugin:
Version 1:
https://mattplugins.com/files/webp-converter-for-media-4.4.2-beta1.zip
Version 2:
https://mattplugins.com/files/webp-converter-for-media-4.4.2-beta2.zip
Version 3:
https://mattplugins.com/files/webp-converter-for-media-4.4.2-beta3.zip
Version 4:
https://mattplugins.com/files/webp-converter-for-media-4.4.2-beta4.zip
Can you check them out and tell me which ones are working and which are having the problem?
Each version will let me know if this one particular change is causing you a problem, so it’s important that you check all versions one by one. This will allow me to locate the source of the problem.
Thread Starter
caw67
(@caw67)
how can i add a screenshot?
@caw67 You cannot add them here. Upload them to some website to upload images and enter the URL of image.
First of all, please check the 4 versions of the plugin that I have provided and tell me which one is working properly.
Thread Starter
caw67
(@caw67)
beta 1 seems to work
beta 2 seems to work
beta 3 i cant see media images/files
beta 4 seems to work
but i have no images converted!only install and activate plugin
@caw67 Thanks! After installing each beta version of a plugin, did you click “Deactivate” and then “Activate” again in the plugin list?
@caw67 Do you use via .htaccess or Pass Thru loading mode in plugin settings?
@caw67 Can you send me the contents of the /wp-content/.htaccess file using the beta1 plugin and use the beta3 version? I would like to compare the contents of these files.
Thread Starter
caw67
(@caw67)
no. thats your standard from plugin. i have nothing changed…
@caw67 If in both cases the content of the file is the same, forgive me, but I have no idea why something on your website may not work.
Can you provide the URL to your website and install the plugin version available in the repository? So that I can investigate what the problem is:
https://downloads.wp.xz.cn/plugin/webp-converter-for-media.4.4.1.zip
