Plugin Detail screen blank

  • VFHwebdev

    (@vfhwebdev)


    12 years, 11 months ago

    I recently noticed that when I try to view plugin details in the admin area of my WP install, the modal window is just blank.

    This is a multi-site setup and it’s when I’m in my Network admin. I search for a plugin, click the ‘details’ link next to a plugin I might want to install. Then a modal window opens up that normally would have all the plugin details, but instead I just get a blank window.

    I tried re-uploading all my WordPress core files just in case something had gotten corrupted somehow. But that didn’t fix it.

    Not sure if it is related, but when installing updates I don’t get a confirmation message upon completion. I just get a blank window. The update seems to install. I just don’t get the confirmation message.

    Any idea where to start looking for the problem?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    12 years, 11 months ago

    Have you tried:

    – deactivating via FTP or SFTP or whatever file management application your host provides. If applicible, also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.

    – To rule out any theme-specific issue, try switching to the unedited WP default Twenty Twelve theme for a moment using the WP dashboard. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides.

    Thread Starter VFHwebdev

    (@vfhwebdev)

    12 years, 11 months ago

    I’m not following you.

    Deactivate what via FTP?

    And I don’t think WPMU has a theme for the Network site (which is where I’m having this problem). Are you suggesting I switch all my sub-sites themes to default?

    essaysnark

    (@essaysnark)

    12 years, 11 months ago

    @vfhwebdev, you’re sure the plugins are being updated? My first guess is a permissions issue of some kind. Maybe your host put in restrictions and your WP instance can’t connect to the repo.

    Thread Starter VFHwebdev

    (@vfhwebdev)

    12 years, 11 months ago

    Yes the plugins are being updated. So I’m connecting to the plugin repository. Any other ideas?

Viewing 4 replies - 1 through 4 (of 4 total)

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