Plugin directory no longer accessible

  • Resolved arndtk

    (@arndtk)


    5 months, 1 week ago

    Hello.

    After installation, I can no longer access the plugin directory in the backend. The WpMail launch wizard keeps appearing.

    What can I do in this case?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jaime Segura

    (@jaimeimagely)

    5 months, 1 week ago

    Hey @arndtk

    I am glad to help, but first I would need you to please provide me with some more details.

    By Directory do you mean the Dashboard sidebar item? See here.

    Please try accessing this route on your site: /wp-admin/admin.php?page=wp-mail-smtp and let me know what happens.

    You can also check for conflicts by deactivating all plugin except for WP Mail SMTP and see if the access is restored, then reactivate one plugin at a time and check after each.

    Please let me know how it went.

    Plugin Support Jaime Segura

    (@jaimeimagely)

    5 months ago

    Hi @arndtk ,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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