Plugin disabled?

  • Resolved adrian33000

    (@adrian33000)


    1 year, 1 month ago

    I found today that the plugin had been disabled for unexplained reasons but possibly due to a recent auto update. The plugin still exist in my WP Files folder, but maybe not all the required files are now there. I can only see these:
    Classes | Depreciated | Fonts | JS
    I tried to reinstall the plugin but it was declined as the folder already exists in the WP, content, plugins folder.

    I have a very complicated form that took a long time to design so although I know I could delete the folder and reinstall the plugin that would require making that form again.

    Is there anyway I can reinstall the plugin retaining the form design or manually download the required plugin files to upload them to the server.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jonathan Martínez

    (@jonathanenlared)

    1 year, 1 month ago

    Hey @adrian33000

    Thank you for reaching out about this. I understand how important it is to retain your form design, especially after investing so much time into it.

    The good news is that your forms and settings are stored in your WordPress database, not in the plugin files themselves. This means that you can safely delete the pluginand reinstall the plugin without losing your forms.

    Best,

    Thread Starter adrian33000

    (@adrian33000)

    1 year, 1 month ago

    Thank you for this. And I am happy to say I have reinstalled the plugin and the form I needed was saved.

    Plugin Support Jonathan Martínez

    (@jonathanenlared)

    1 year, 1 month ago

    I’m glad to hear this @adrian33000

    Have a wonderful weekeend!

Viewing 3 replies - 1 through 3 (of 3 total)

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