Plugin disconnected

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    11 months, 2 weeks ago

    hmm.

    I assume you don’t have any actively used firewall or whatnot that may prevent connectivity from being made for the plugin to self regulate?

    Thread Starter mactopher

    (@mactopher)

    11 months, 2 weeks ago

    Nope – it runs on an AWS server, we haven’t changed any setting there but the connection started dropping last Friday.

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    11 months, 2 weeks ago

    Anything in general error logs? For example if part of the token renewal process encounters a PHP fatal error, it’d get stopped in its tracks and potentially be in a state that it can’t further renew itself.

    Any changes to the site since Friday? Plugin/code updates?

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    10 months, 3 weeks ago

    Any news or changes here @mactopher ?

    Thread Starter mactopher

    (@mactopher)

    10 months, 3 weeks ago

    Thank you for the follow up – one of the updates to the plugin since I posted this has resolved the issue and we are connected again. Much appreciated!

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    10 months, 3 weeks ago

    Awesome to hear.

Viewing 6 replies - 1 through 6 (of 6 total)

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