• Resolved phorne

    (@phorne)


    https://snipboard.io/E27yB0.jpg

    https://snipboard.io/M0Zxdi.jpg

    URL: https://parisjoyas.uy
    MySQL Version: 10.11.10
    WP Table Prefix: wp_
    WP Version: 6.7.2
    Server Name: parisjoyas.uy
    Cookie Domain: parisjoyas.uy
    CURL Library Present: Yes
    PHP Info:
    Version: 8.1.27
    Memory Usage: 59.09MB
    Memory Limit: 2056M
    Max Upload Size: 2048M
    Max Post Size: 2048M
    Allow URL fopen: On
    Allow URL Include: Off
    Display Errors: Off
    Max Script Execution Time: 360 seconds
    WP_HTTP_BLOCK_EXTERNAL: not defined
    WP_ACCESSIBLE_HOSTS: not defined
    Plugin: Collector de revisiones de clientes para WooCommerce
    Plugin Version: 4.5
    Options:
    active: 1
    version: 4.5
    update-version-check: 4.5
    settings-state: 4
    campaign-active: 1
    platform-url: Array
    (
    [0] => Array
    (
    [url] => https://admin.trustindex.io/api/googleWriteReview?place-id=ChIJywTAKBWAn5URFs9LKa7Sw2Q
    [percent] => 100
    )

        )

    trigger-delay: 1
    trigger-event: wc-completed
    frequency: 0
    email-sender: París Joyas
    email-sender-email: [email protected]
    email-subject: Nos encantaría saber tu opinión ✨
    email-text: <p>Estimad@ {{customer_full_name}} ✨,</p><p>Gracias por elegir París Joyas.</p><p>La opinión de nuestros clientes es súper importante para nosotros, de esta forma podemos mejorar día a día!</p><p>Por favor, comparte tu experiencia con nosotros!</p><p><strong>Selecciona las estrellas para calificarnos</strong></p><p>{{stars}}</p><p>Quizás sea sólo un momento para tí, pero para nosotros significa mucho.</p><p>Muchas gracias por tu amabilidad,<br />El equipo de París Joyas</p>
    email-footer-text: Recibiste este email porque hiciste una compra en nuestra tienda online de París Joyas.

    Si no querés recibir más de estos mails en el futuro, podés desuscribirte aquí.
    rate-us-feedback:
    support-language: es_UY
    exclude-emails: Array
    (
    [0] =>
    )

    activation-redirect: 

    Active Theme: Avada 7.11.14
    Plugins:
    Avada Builder (3.11.14 – active)
    Avada Core (5.11.14 – active)
    Booster for WooCommerce (7.2.3 – active)
    Bulk remove posts from category (3.4 – active)
    Checkout Field Editor for WooCommerce (2.1.2 – active)
    Contact Form 7 (6.0.3 – active)
    Contact Form 7 Extension For Mailchimp (0.5.72 – active)
    Currency per Product for WooCommerce (1.11.0 – active)
    Customer Reviews Collector for WooCommerce (4.5 – active)
    Custom Order Status Manager for WooCommerce (1.1.5 – active)
    Custom Permalinks (2.7.0)
    Duplicate Page (4.5.4 – active)
    Facebook for WooCommerce (3.3.4 – active)
    Google for WooCommerce (2.9.8 – active)
    Jetpack (14.3 – active)
    Joinchat (5.2.1 – active)
    Limit Login Attempts Reloaded (2.26.18 – active)
    Live Sales Notifications for WooCommerce (2.3.9 – active)
    Loco Translate (2.7.1 – active)
    Mailchimp for WooCommerce (5.2 – active)
    Mercado Pago (7.9.4 – active)
    Premmerce Permalink Manager for WooCommerce (2.3.11 – active)
    Regenerate Thumbnails (3.1.6 – active)
    Smash Balloon Custom Facebook Feed (4.2.6 – active)
    Smash Balloon Instagram Feed (6.6.1 – active)
    Variation Price Display Range for WooCommerce (1.3.17 – active)
    WC Hide Shipping Methods (1.8.3 – active)
    Widgets for Google Reviews (12.6 – active)
    WooCommerce (9.6.1 – active)
    WooCommerce.com Update Manager (1.0.3 – active)
    Yoast SEO (24.4 – active)

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter phorne

    (@phorne)

    🙄

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @phorne !

    We apologize for the lack of response.

    Thank you for the troubleshooting text!

    Our team is checking this case, we’ll come back with a solutioon soon!

    Thank you for your patience!

    Best regards,

    Trustindex Support Team

    Thread Starter phorne

    (@phorne)

    Hi, any news?

    Plugin Support ViktoriaTrustindex

    (@csigaviki99)

    Hi @phorne ,

    I apologize for the delay in communication from our side. We consulted with our developers who suggest the following:

    Please check if email sending is working properly on your site. After that, I recommend setting the delay to “no delay,” then manually revoke and resend the emails (use the “-” icon in the list).

    Please let us know if you need further assistance.

    Kind regards,
    Viktoria
    Trustindex Support Team

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Our team will be here to assist you if you have further questions.

    Have a nice day!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plugin does not send mail for reviews’ is closed to new replies.