Plugin does not work with product variables

  • jeremy62

    (@jeremy62)


    4 years, 6 months ago

    Hi everyone,
    I am trying in vain to get the plugin “YITH Request a Quote for WooCommerce” to work.
    First, the button “Request a quote” appears well on a simple product. On the other hand, I click on it, nothing happens. I have already indicated the correspondence page in the plugin settings.
    Second, as soon as I switch the product to a variable product, the button disappears.
    I was able to discuss this by email where I was told to deactivate the “YITH WooCommerce Product Add-ons & Extra Options” plugin because the 2 plugins seem incompatible in their free version.
    I would like to point out that I want to buy these 2 plugins but that before going through this, I would like to check that everything is perfectly compatible with my project.
    I have been looking for a solution for several weeks but still haven’t found what is not working correctly.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter jeremy62

    (@jeremy62)

    4 years, 6 months ago

    I want to clarify that I tried with the “Twenty Nineteen” theme, the “Request a quote” button appears, but when I click on it nothing happens when it should redirect me to the “Request a quote” page despite this being indicated in the parameters and that I checked “Is automatically redirected to the quote request list.”

    Can you help me please ?

    Thread Starter jeremy62

    (@jeremy62)

    4 years, 6 months ago

    It’s unfortunate, but without being able to see that the “Request for quotation” plugin can meet all my expectations, I will have to look for another plugin elsewhere 🙁

    Plugin Support Emanuela Castorina

    (@kreamweb)

    4 years, 6 months ago

    Hello there,
    you can try the demo with the current version

    https://plugins.yithemes.com/yith-request-a-quote-for-woocommerce/request-quote/

    The variations must have an id so you need to set them one by one.

    If the button doesn’t work, you can check if you have javascript errors in console.

    Thread Starter jeremy62

    (@jeremy62)

    4 years, 6 months ago

    Hello to you,

    I saw the demo, thank you. She is perfect. How to get this same page?

    I added IDs / SKUs to my variants but that doesn’t change anything, the “REQUEST A QUOTE” button remains invisible.

    On a simple test product, the button appears but does not work: “Error occurred while adding product to Request a Quote list.” I have no error in the console (Chrome) except this message: “JQMIGRATE: Migrate is installed, version 3.3.2”.

    • This reply was modified 4 years, 6 months ago by jeremy62.
    Plugin Support Emanuela Castorina

    (@kreamweb)

    4 years, 6 months ago

    Try to enable the debug log and let me know if you find some error inside the file error.log

    https://ww.wp.xz.cn/support/article/debugging-in-wordpress/

    Thread Starter jeremy62

    (@jeremy62)

    4 years, 5 months ago

    I activated debug mode from my wp-config file, except I don’t have a debug.log file that is created while browsing the site …
    Here is my config:

    `// Enable WP_DEBUG mode
    define( ‘WP_DEBUG’, true );

    // Enable Debug logging to the /wp-content/debug.log file
    define( ‘WP_DEBUG_LOG’, true );

    // Disable display of errors and warnings
    define( ‘WP_DEBUG_DISPLAY’, false );
    @ini_set( ‘display_errors’, 0 );

    // Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
    define( ‘SCRIPT_DEBUG’, true );`

    • This reply was modified 4 years, 5 months ago by jeremy62.
    Thread Starter jeremy62

    (@jeremy62)

    4 years, 5 months ago

    After an hour of browsing I have a debug.log file, but nothing inside is relevant to your plugin.

    Plugin Support Alberto Martin

    (@albertomrtn)

    4 years, 5 months ago

    Hi @jeremy62, have you tried clicking to add the product to the quote list (you previously commented that there was an error there) and check that it shows up in the debug.log later?

    You could also check if the variations are well created, with their price, etc., adding them to the cart and see if it works.

    If it works you could also try having only the WooCommerce and Request a Quote plugin activated and do a test.

    If it can add the website where you are having problems.

    Thread Starter jeremy62

    (@jeremy62)

    4 years, 5 months ago

    Yes of course, but nothing appears in the logs. I found on the net a free “premium” version of your plugins that I use. The problem seems to be partly resolved.
    I do not speak english very well. If I buy your plugin, I have 1 year of support, is that right? Then, after the first year has passed, I am not obligated to pay every year? Unless there is a need for maintenance and updating, are we in agreement?
    I want you to confirm to me that if the year has passed, the premium plugin does not turn into free afterwards.

    Thread Starter jeremy62

    (@jeremy62)

    4 years, 5 months ago

    I have three see maybe 4 of your plugins to buy. Are you discounting prices?

    Thread Starter jeremy62

    (@jeremy62)

    4 years, 5 months ago

    I have a problem that persists.
    The “REQUEST A QUOTE” buttons appear well on all of my products. I have set the plugin so that it automatically redirects the visitor to the “REQUEST QUOTATION” page. The products appear well on the left. However, the form does not appear!

    In my logs, I have this error that appears:

    [02-Dec-2021 07:44:12 UTC] PHP Notice: Undefined index: fragments in /home/onzeclm/www/wp-content/plugins/yith-woocommerce-request-a-quote/includes/class.yith-request-quote.php on line 454
    [02-Dec-2021 07:44:30 UTC] PHP Warning: include(/home/onzeclm/www/wp-content/plugins/yith-woocommerce-request-a-quote/templates/request-quote-form.php): failed to open stream: No such file or directory in /home/onzeclm/www/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 345
    [02-Dec-2021 07:44:30 UTC] PHP Warning: include(): Failed opening ‘/home/onzeclm/www/wp-content/plugins/yith-woocommerce-request-a-quote/templates/request-quote-form.php’ for inclusion (include_path=’.:/usr/local/php7.3/lib/php’) in /home/onzeclm/www/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 345

    Another problem, when I activate the “YITH WooCommerce Product Add-ons & Extra Options” plugin and select options, I am not redirected to the “REQUEST QUOTATION” page (which remains empty), and I get these new errors in my logs:

    [02-Dec-2021 08:06:27 UTC] PHP Notice: Undefined property: YITH_WAPO::$frontend in /home/onzeclm/www/wp-content/plugins/yith-woocommerce-request-a-quote/includes/compatibility/yith-woocommerce-advanced-product-options.php on line 99
    [02-Dec-2021 08:06:27 UTC] PHP Notice: Undefined property: YITH_WAPO::$frontend in /home/onzeclm/www/wp-content/plugins/yith-woocommerce-request-a-quote/includes/compatibility/yith-woocommerce-advanced-product-options.php on line 137
    [02-Dec-2021 08:06:27 UTC] PHP Fatal error: Uncaught Error: Call to a member function add_cart_item_data() on null in /home/onzeclm/www/wp-content/plugins/yith-woocommerce-request-a-quote/includes/compatibility/yith-woocommerce-advanced-product-options.php:146
    Stack trace:
    #0 /home/onzeclm/www/wp-includes/class-wp-hook.php(303): YWRAQ_Avanced_Product_Options->ajax_add_item(Array, 218593)
    #1 /home/onzeclm/www/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array)
    #2 /home/onzeclm/www/wp-content/plugins/yith-woocommerce-request-a-quote/includes/class.yith-request-quote.php(694): apply_filters(‘ywraq_ajax_add_…’, Array, 218593)
    #3 /home/onzeclm/www/wp-content/plugins/yith-woocommerce-request-a-quote/includes/class.yith-request-quote.php(656): YITH_Request_Quote->ajax_add_item()
    #4 /home/onzeclm/www/wp-includes/class-wp-hook.php(303): YITH_Request_Quote->ajax(”)
    #5 /home/onzeclm/www/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(”, Array)
    #6 /home/onzeclm/ha in /home/onzeclm/www/wp-content/plugins/yith-woocommerce-request-a-quote-premium/includes/compatibility/yith-woocommerce-advanced-product-options.php on line 146

    • This reply was modified 4 years, 5 months ago by jeremy62.
    • This reply was modified 4 years, 5 months ago by jeremy62.
    • This reply was modified 4 years, 5 months ago by jeremy62.
    • This reply was modified 4 years, 5 months ago by jeremy62.
    • This reply was modified 4 years, 5 months ago by jeremy62.
Viewing 11 replies - 1 through 11 (of 11 total)

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