Hello @mkepli01 ,
Please see the video here: https://ww.wp.xz.cn/plugins/free-facebook-reviews-and-recommendations-widgets/
After the connect button click, you should search for a popup window, where Facebook will ask for your permissions. (It is a Facebook solution, we don’t like pop-ups either …)
If you write on Facebook, I can help you there: https://www.facebook.com/trustindex.io
Let me know the results,
Tom
Trustindex
Still, nothing. I turned off the popup blocker for the localhost instance we are using and no Facebook popup would appear, the page would just reload itself like before. Also I have noticed the css for the plugin doesn’t seem to be loading, what I see in my dashboard isn’t what I see in the video. I am also using up to date versions of your plugin and WordPress.
Is there any error in your webserver’s log? If you can add me a temp user to the WP site, I can check it.
Tom
Trustindex
We don’t currently have anything set up to monitor our web server log, and I will not grant access to the site since that would be a huge security risk and it wouldn’t be possible anyways since you would need to be connected to our private VPN to access our development environment. I think I will just need to shop around for another plugin with similar functionality that will work with our environment.
Hello @mkepli01 !
Solutions:
1) If you have an account at admin.trustindex.io, you do not need the WP plugin. (Just insert the widget’s raw script -what you will get after widget saving- into your site and that’s all.)
2) If you stick to the shortcode function of the plugin:
Maybe if you follow the Troubleshooting tab’s steps, after it (as the last step) you can send us the report, I can help you.
Tom,
Trustindex
