I just installed the plugin, but I seem to be experiencing problems right away.
I have 51 reviews, but the plugin only shows 2. The only reviews displayed are the English ones, while all the reviews in my native language are hidden.
Is there any way to display the reviews in my native language as well?
Thank you for pointing this out, and I’m sorry for the confusion you’re facing.
This is actually a known issue in the plugin. Right now, it only fetches reviews from the first page of the business profile. By default, Trustpilot shows mostly English reviews on the first page, which is why your native language reviews are not appearing.
Our team is already working on a fix for this, along with adding better filtering options. These improvements should be included in an upcoming release.
Thank you for your patience while we worked on this.
We’ve now fixed the issue in our API. Previously, it was only fetching reviews from the first page, which mostly returned English reviews. This is why your other language reviews were not showing.
With the latest update, the plugin now fetches reviews across all languages, so your native language reviews should appear correctly.
Could you please check again on your site and confirm if everything looks good now? If you still notice anything missing, feel free to let me know and I’ll be happy to help.
