Plugin doesnt work

  • Resolved mgp33

    (@mgp33)


    1 year, 1 month ago

    When trying to customise the look of the template, the background and header colours change in the editor but when the email is sent they dont save and default back to how it was before I changed it.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support muddasirhayat

    (@muddasirhayat)

    1 year, 1 month ago

    Hi @mgp33,

    Thank you for reaching out to us. We hope you are doing well.

    We have investigated the issue on our end, but unfortunately, have not encountered any problems. To assist us in diagnosing and resolving your specific issue more effectively, could you please provide a screencast video demonstrating the exact problem you’re experiencing on your site? This will enable us to understand and address the matter more thoroughly.

    Your assistance in providing this screencast will greatly help us in understanding and investigating the issue more deeply.

    If you have any other questions or concerns, please feel free to reach out to us again.

    Thanks & Regards,
    WP Experts Support Team

    Plugin Support muddasirhayat

    (@muddasirhayat)

    1 year, 1 month ago

    Hi @mgp33,

    We hope you are doing great.

    We wanted to inform you that we are closing this thread due to a lack of activity on your end. However, if you need an update or have any further inquiries, please feel free to open a new ticket, and we will be happy to assist you.

    Thank you for your time and understanding.

    Thanks & Regards,
    WP Experts Support Team

Viewing 2 replies - 1 through 2 (of 2 total)

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