Plugin doesn’t work anymore

  • Resolved Barb82

    (@barb82)


    5 years, 11 months ago

    Hi, I’ve used this plugin far almost a year now without problems, but now it doesn’t fetch any more data, anche the feed shows this error:

    Plugin received next error message from network API for this feed:
    Account with this username does not exist

    The Instagram account I was using still exists, and I tried with several more (chosen at random), to no avail. I tried with hashtags too, no go.

    What can I do?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Oleksandr

    (@awesomeoman)

    5 years, 10 months ago

    Hello, Instagram deprecated its old APIs in June 2020. We are implementing official API support for Flow-Flow Lite though the current version can still work but not for you. Official API will have some limitations like no location feeds, hashtag searches (different tags) are limited to 30 per week, possible to pull only Business and Creator accounts feeds. We hope to get it ready soon enough.

    As for now, please get the latest version and try to re-authenticate with Instagram using our docs https://docs.social-streams.com/article/47-authenticate-with-instagram#method2.

    If this will not work, please wait for the next releases. Sorry for the inconvenience.

Viewing 1 replies (of 1 total)

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