• Resolved zepolo

    (@zepolo)


    Plugin doesn’t work with smartphones.

    The icons/ratings aren’t displayed. I use wpforo.

    Is this normal?

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Daniele Alessandra

    (@danielealessandra)

    Hi Zepolo,

    Thank you for reaching out and for using DaReactions!

    It’s definitely not normal that the plugin doesn’t work on smartphones — the icons and reactions should display correctly on all devices. You can even choose a different layout specifically for smartphones.
    I’d love to help you solve this, but I’ll need a bit more information to understand what’s going on.

    Could you please let me know:
    • A link to the page where you’re using DaReactions
    • What kind of smartphone and browser you tested it with
    • If you’re using any caching or optimization plugins (these sometimes interfere with JavaScript or CSS)
    • If you’ve made any customizations to DaReactions or wpForo

    As soon as I have this info, I’ll do my best to investigate and help you fix the issue quickly.

    Thanks again, and I’m here to help!

    Best regards,
    Daniele

    Thread Starter zepolo

    (@zepolo)

    Hello,
    Thank you for your feedback.

    It was a bad setting at: Select a template for reactions.

    Resolved thanks

    Plugin Author Daniele Alessandra

    (@danielealessandra)

    Hi Zepolo,

    Great to hear it’s all resolved — thanks for letting me know!

    If you’re enjoying DaReactions, we’d really appreciate it if you could take a moment to leave a 5-star review. It helps us a lot and motivates us to keep improving the plugin.
    👉 https://ww.wp.xz.cn/support/plugin/da-reactions/reviews/#new-post

    Thanks again, and feel free to reach out anytime if you need help or have suggestions!

    Best regards,
    Daniele

Viewing 3 replies - 1 through 3 (of 3 total)

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