Plugin dosent display recent reviews

  • Resolved ThanksManFrance

    (@agentnew)


    3 months ago

    Hello,

    I noticed that your plugin is not displaying the two most recent reviews on my website. These reviews were posted a few weeks ago. However, the plugin is still showing an older review from about a month ago.

    I tried several things to fix the issue:

    • removing and reconnecting the plugin
    • clearing the plugin cache

    Unfortunately, the problem remains the same and the latest reviews still do not appear.

    Could you please help me understand why the newest reviews are not being displayed and how to fix this?

    Thank you for your support.

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Daniel K.

    (@richplugins)

    3 months ago

    Hi @agentnew,

    Thank you for your topic.

    To investigate this question, please send:

    1. Direct link to your website page where we can see and reproduce the issue;

    2. Debug information from the page in wp-admin: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.

    For the debug info, please use ‘Pastebin’ service.

    Thansk!

    Plugin Author Daniel K.

    (@richplugins)

    3 weeks, 3 days ago

    Hi,

    Please reopen if it’s still relevant.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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