Plugin easy social media problem

  • Resolved glocaler

    (@glocaler)


    4 years, 1 month ago

    I’m having problems with your plugin easy social media on my page. With plugin easy social media plugin active the carousel that I have at the end of the main page does not work. The images do not change. When I disable the plugin they already work.

    Can you help?

    With WP Google Maps deactivated, I can see there are no conflicts between WP Google Maps and any other plugins, however, there is an error coming from what looks to be a plugin called Easy Facebook Likebox.

    [ redundant link removed ]

    Tks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Sajid Javed

    (@sjaved)

    4 years, 1 month ago

    Hi @glocaler,

    Thanks for your question.

    It seems there’s a plugin compatibility issue on your website. Can you please disable other plugins and only enable the Easy Social Feed plugin preferably on the staging website?

    Let me know if you still see the issue. This will help us identify where is the problem exactly.

    Thanks

    Thread Starter glocaler

    (@glocaler)

    4 years, 1 month ago

    Hi @sjaved,

    I did what you asked and I confirm. If I activate the easy social media plugin that I use on my media page, the carousel I have on my main/home page stops working.

    Can you help?

    Thanks,`

    Plugin Author Sajid Javed

    (@sjaved)

    4 years ago

    Hi @glocaler,

    Please reach out to us via email using the contact form on our website since we will need more information and possibly WP admin credentials to further troubleshoot and fix this issue.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

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