Plugin Elementor – Header, Footer

  • Resolved demetrio58

    (@demetrio58)


    6 years, 1 month ago

    Good morning,
    I am using the Heacool Theme, on the conditionatoribrescia.com website
    I would like to replace their theme footer
    I installed the Elementor – Header, Footer Plugin by activating the footer

    but I have some problems with the plugin does not work well with the theme, or the footer that I created works, but I have problems on some elements of the theme that do not open, if I disable the footer created with elementor they return to work.
    I contacted theme support and replied to me: (You can change the footer from widgets. Elementor is not needed to change the footer. We also don’t have this feature in our theme).
    Since I would like to use the Elementor – Header, Footer plugin.
    Please as I am not grasped on the subject, could you tell me how and where to modify or delete the footer of the Heacool theme. In order to use Elementor plugin.
    I’m translating with google translator, I hope you understand me,
    thanks for any support Demetrio

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    6 years, 1 month ago

    Hello @demetrio58

    We aren’t sure of the working of the Heacool theme.

    Usually creating a footer using the Elementor – Header Footer plugin should replace the theme’s Header or Footer.

    But if they are not we will need to take a look and help you or respond accordingly. You can reach out to us by using the following link.

    Looking forward to hearing from you!

    Regards,
    Suman

    Thread Starter demetrio58

    (@demetrio58)

    6 years, 1 month ago

    Hi,
    unfortunately I disabled the plugin because it created problems for me on some modules of the contact forms inserted in the pages, and on the three buttons at the top right of the pages, in practice clicking them did not open and blocked the page, having to reload the page.
    thanks best regards Demetri.

    I don’t know how to attach a screenshot

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    6 years, 1 month ago

    Hello @demetrio58

    That’s strange!

    Do reach to us if you are still facing issues using the above link so that we can take a look and help you accordingly.

    While you can use any Screenshot Capturing app like CloudApp and use the link created of the screenshot with us.

    But we will still need to view the page where the issue is so we recommend opening a ticket with us.

    Looking forward to hearing from you!

    Regards,
    Suman

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin Elementor – Header, Footer’ is closed to new replies.