Plugin Error

  • Resolved patrickravaglia94

    (@patrickravaglia94)


    3 years, 10 months ago

    An unknown error has occurred! Refer to our troubleshooting guide for assistance.

    This is what is displayed when I want to import existing clients. When I go to the “import” tab of the plugin. The only thing I have done is install and activate.

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  • Plugin Author WebToffee

    (@webtoffee)

    3 years, 10 months ago

    Hi @patrickravaglia94,

    Please try increasing the execution timeout and reducing the import batch count value to 5 or lesser in the plugin settings and check if the issue still occurs or not. If yes then please share your import log file and system status report via support.

    Plugin Author WebToffee

    (@webtoffee)

    3 years, 10 months ago

    Hi @patrickravaglia94,

    We will be marking this thread as resolved for now as we haven’t received any response from your side yet. You can still reply to this thread once you have an update for us.

Viewing 2 replies - 1 through 2 (of 2 total)

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