Here is the log:
[13-Jan-2023 09:21:40 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 16384 bytes) in /home/site.com/public_html/wp-includes/class-wpdb.php on line 2187
Hi @karmeljuk,
Thanks for reaching out to us!
This type of error occurs when facing a memory limit issue while setting up a post-notification campaign. Please provide us with the following information so we can figure out what is causing the problem.
- Could you please share how many number of subscribers you have?
- Also, please share the current memory limit from Tools –> Site Health –>Info(tab)?
Here is a screenshot for your reference.
Thanks! Happy to support you!
Hey @shubhanshukandani
Here is server info:
### wp-server ###
php_sapi: fpm-fcgi
max_input_variables: 1000
time_limit: 30
memory_limit: 512M
max_input_time: 60
upload_max_filesize: 100M
php_post_max_size: 100M
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
### wp-database ###
extension: mysqli
max_allowed_packet: 16777216
max_connections: 350
Hello @karmeljuk ,
Thanks for sharing it. I will need some more information to understand the issue.
We have a private support channel here. Could you please reach out to us there? Further communication will continue there.
Please mention this thread URL while contacting us.
Let us know if you have any further queries.
Happy to support you!
Hello @shubhanshukandani
Thanks for the quick response. It works fine after cleaning huge database tables from your plugin. I mean wp_ig tables
Hi @karmeljuk,
Awesome! I’m glad to hear that inquiry has been resolved! You can ping me in a new thread whenever you need any assistance, and I am always available here to support you.
Thank you!
