[Plugin: eShop] cannot get past checkout page

Resolved mr ali k
(@mr-ali-k)

13 years, 9 months ago

Hi,
We,re having a problem on some machines (most prominently on safari, but sometimes on other browsers as well) where the shopping cart page will not submit when the ‘proceed to confirmation’ button is pressed.

There is no error message saying that a required field is missing. The form simple refreshes. If I change details and submit again, the for refreshes back to the data in the forms auto complete memory.

I’ve got round this on my mac by emptying the auto complete data from the memory, but this is not good for other visitors.

the page in question is
http://appetiteforitaly.com/shop/shopping-cart/checkout/

(you’ll have to add something to checkout)

Any help much appreciated,
thanks

http://ww.wp.xz.cn/extend/plugins/eshop/

Viewing 12 replies - 1 through 12 (of 12 total)

esmi
(@esmi)

13 years, 9 months ago

Can you replicate the problem using the Twenty Eleven theme with all other plugins deactivated?

Thread Starter mr ali k
(@mr-ali-k)

13 years, 9 months ago

Hi esmi,

Thanks for the response. Would there be a way of testing this without disrupting the live site? Making a copy for example, if so could you point me in the way of the procedure to do this please,

thanks

Ali

esmi
(@esmi)

13 years, 9 months ago

You could set up a test install on the same server.

Anonymous User
(@anonymized-3085)

13 years, 9 months ago

also, try clearing your cookies for that site as that has been known to be the cause of this.

esmi
(@esmi)

13 years, 8 months ago

As there has not been an update to this topic for a while, I can only assume that the issue has now been resolved and I am now marking it as such. If this is incorrect, please feel free to change the topic’s status and/or post a followup.

Thread Starter mr ali k
(@mr-ali-k)

13 years, 8 months ago

Hi,

I have changed the topic status.

I’ve tested the site with all other plug ins deactivated and using the standard twenty 10 theme. I still have the same issue. I am currently waiting for my client to supply paypal details so that I can check everything is OK that end before coming back to you.

Thanks

Ali
Anonymous User
(@anonymized-3085)

13 years, 8 months ago
Try setting the filter eshop_use_cookie to false:
```
add_filter('eshop_use_cookie', 'myeshopcookie');
function myeshopcookie($v){
 return false;
}
```
Thread Starter mr ali k
(@mr-ali-k)

13 years, 8 months ago

Hi
Thanks for that,

sorry for being ignorant, but should this go in checkout.php? of functions.php or somewhere else

thanks

esmi
(@esmi)

13 years, 8 months ago

It should be added to your theme’s functions.php file.

Thread Starter mr ali k
(@mr-ali-k)

13 years, 8 months ago

thanks,

I have tried this and I am still getting the same results: The checkout page is showing the total calculated with shipping, but when arriving at the paypal page, no shipping is taken into account.

i have looked at the post data being sent, and the ‘amount’ value is showing 22.19 – which is the total and shipping, the ‘amount_1’ is being sent as 18.99 which is the incorrect value being shown as the total when you arrive at the paypal site.

I hop that information helps

thanks

Ali

Anonymous User
(@anonymized-3085)

13 years, 8 months ago

This is the first time you have mentioned shipping in this thread!

Go to paypal, and amend the shipping settings there as they are causing the shipping info sent by eShop to be ignored.

Thread Starter mr ali k
(@mr-ali-k)

13 years, 8 months ago

ah sorry , I think i was posting from another thread I’m having issues, with

apologies

I contacted the server people regarding the original problem, and they figured out it was a ‘501’ error? They did something their end and sorted the problem out.

sorry about the confusion and thanks for the paypal info,I’ll give that a go.

Viewing 12 replies - 1 through 12 (of 12 total)

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