Hi
“Filter by” must be “Order date” ?
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This reply was modified 5 years, 10 months ago by
algol.plus.
With filter by “order date” it show exactly same results.
if you clear order status filter — still wrong results ?
how did you get 33 ?
I’ve made a big debugging and know where is the problem. It doesn’t show 3 orders, because of size variable: https://www.dropbox.com/s/4pm6xb4s48cxdz1/Zrzut%20ekranu%202020-06-10%2021.19.57.png?dl=0.
Any ideas of what can be a reason? Looks like it filters correctly 30 customers that bought tshirt called “XYZ” with size XL, however it doesn’t show 3 customers who also bought same “XYZ” (size XL) tshirt.
I know that, because when I tried to remove size variable attribute from filter – it shows all customers correctly.
For these 3 customers – order items have different meta values.
Did you update attributes for this product ?
No, I didn’t. The other thing is that these 3 orders aren’t last orders. They are mixed with other orders that works. I.e. there is 10 orders, bug (doesn’t display), other 5 orders, bug etc.
Interesting is that each of these 3 orders was recovered using abandoned carts plugin for woocommerce. However I can’t be sure that this plugin broke something, because I have a lot of other orders that are also recovered and I can find them in export orders with selected XL size.
you can open “Misc Settings”, mark “Enable debug outout” and review SQLs.
https://pastebin.com/EBpxm3CB
Any ideas?
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This reply was modified 5 years, 10 months ago by
Zyggmunt.
so these 3 orders don’t have item meta rozmiar= XL
I suggest to compare orders ( exported and non-exported) , section “order items”.
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This reply was modified 5 years, 10 months ago by algol.plus.
Looks like it exports without any variations: https://www.dropbox.com/s/m6d3ny9j44zhv70/Zrzut%20ekranu%202020-06-11%2009.18.07.png?dl=0.
Variation is in the name but is not in Product variation and meta data columns.
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This reply was modified 5 years, 10 months ago by Zyggmunt.
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This reply was modified 5 years, 10 months ago by Zyggmunt.
please, rephrase the problem
what exactly you can’t export ?
I summary: I can’t export an order with product called “Koszulka – JKM RAPU BÓG – #Hot16Challenge2 – Czarny, XL” when I select Size variation attribute on “XL” in your plugin.
When I removed mentioned attribute in your plugin – I can see this order.
Now I know what can be a reason. If you look on the screen in my previous post – all exported orders have “Product Variation” and “Order Item Metadata” columns filled but the last one doesn’t.
This is probably the reason why this order is not visible when I try to export it using “Size (‘Rozmiar’ in polish)” attribute. It can’t be exported, because product in this order doesn’t have these fields filled.
Any idea of what can be a reason?
yes, these 3 orders don’t have correct item meta and I can’t help you.
Please, check how you created these orders .
I think there is a plugin which removes meta for cart items.
