• Resolved Gascone

    (@gascone)


    Hi. Trying to restore entire site results in it taking me to my General Settings page. Same results when I try a partial restore (i.e. just plugins). I’m having this issue on several of my sites. ‘Never’ had an issue with this awesome plugin before. The plugin successfully does site backups and sends them to remote storage though. Thanks.

    https://ww.wp.xz.cn/plugins/updraftplus/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    Very likely the server has the Apache module mod_security on it, and mod_security is doing this. I’ve seen various cases of unexpected page redirects in different plugins, and it’s always been mod_security behind it so far…

    David

    Thread Starter Gascone

    (@gascone)

    Hello David,
    Thank you for your prompt response. I sent an inquiry to my server and according to their reply the Apache module mod_security was not blocking updraft plus. I realized then that the issue had to do with a plugin I had recently installed after my hosting account was hacked, “IP GEO BLOCK”. Some of its functions (on Beta test) were in conflict with “UPDRAFT PLUS”. The plugin developer fixed the issue right away. Today I was able to restore my sites with no problem… as always!

    Closing this thread. Thanks for a great plugin David!

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    You’re welcome! Thanks for letting me know the cause – that’s handy info.

    If you find UpdraftPlus useful, then please give us a positive review, here: https://ww.wp.xz.cn/support/view/plugin-reviews/updraftplus?rate=5#postform

    (If we’re not yet worth 5 stars, then please don’t review, but instead reply here to let us know why not – reviews less than 5 stars bring our average down!).

    Best wishes,
    David

    Thread Starter Gascone

    (@gascone)

    Hello David,
    I’ll definitely give you a 5 star rating, again, but the WP.org interface is not allowing me to post my review. All I’m seeing is my previous 5star review and the “edit post” button. Refreshed the page… no change.

    This is my review (please, let me know if it goes through):
    I created my WP.org account just to give this plugin a 5 star rating. That was 2 years ago… I said it then and I’ll say it again, “this is without a doubt the most reliable of all my plugins”, and I run multiple sites in 2 different languages !

    Best regards,
    Gascone,

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    Thank you! If you’ve already given a previous 5-star review, then that’s all that can be done – ww.wp.xz.cn only allows 1 review per user for each plugin. I didn’t realise you’d reviewed already – thank you for that!

    David

    Thread Starter Gascone

    (@gascone)

    🙂

Viewing 6 replies - 1 through 6 (of 6 total)

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