[Plugin: Fast Secure Contact Form] upload format not compatible?

  • peteratomic

    (@peteratomic)


    14 years, 6 months ago

    Had someone testing a form who tried to upload the jpg and saw a message saying “format not compatible” or something similar. Strange thing is that I tried with her jpg photo and didn’t have any trouble.

    Possible that something else could have been triggered that would give that error message? Or any ideas why it would happen once but not twice?

    http://ww.wp.xz.cn/extend/plugins/si-contact-form/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mike Challis

    (@mikechallis)

    14 years, 6 months ago

    “format not compatible” is not a phrase generated by this program. maybe the server spit that out. i do not know why.

    This page has how to and help for attachments
    http://www.fastsecurecontactform.com/attachment-fields

    Thread Starter peteratomic

    (@peteratomic)

    14 years, 6 months ago

    Thanks Mike, read your attachements tips before posting. 🙂

    Could it have been a phrase similar to “format not compatible”? Is there any error message when someone tries the wrong format?

    Also, as I posted elsewhere… does the 1mb file attachment apply to each individual attachment field, or to the total upload limit? i.e. you have two attachment fields, each set to 1mb. Is the total allowed upload 2mb?

    This was my other theory for why she got the error message as I have three attachment fields in the form.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘[Plugin: Fast Secure Contact Form] upload format not compatible?’ is closed to new replies.