Plugin File corrupted

  • Helpkidswithmath

    (@helpkidswithmath)


    11 years, 3 months ago

    Site was blacked out – contacted bluehost and they said that plugin file was corrupted. Bluehost renamed plugin file ‘OLD’ and site was restored – however i am unable to see my plugins and more importantly activated my LMS plugin which renders my site worthless
    Can anyone assist – not sure which plugin has corrupted the plugin file

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator James Huff

    (@macmanx)

    11 years, 3 months ago

    You’ll need to ask BlueHost what they did exactly. Without details, we’re just as blind as you are in this situation.

    jack randall

    (@theotherlebowski)

    11 years, 3 months ago

    you can’t see the plugins in the dashboard because the plugins folder has been renamed “OLD”.

    if you can access the server cpanel yourself can you list all of the plugins you have on your site both active and inactive. it may be possible to figure out the problem plugin from a bit of research on the individual plugins.

    also, what version of wordpress are you using and what theme are you using?

Viewing 2 replies - 1 through 2 (of 2 total)

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