Plugin Folder and no Access to wp-content

  • Resolved andrea1woori

    (@andrea1woori)


    2 years, 4 months ago

    Hello,

    Hope you can help.

    I had the plugin WP File Manager in the wordpress plugin area, so I searched for a solution in order to solve another problem. I found one solution and it was to change the name of the folder plugin and then change it again, when I changed I lost all my plugins. I do not have an issue redownloading my plugins BUT now because I mistakenly deleted the whole [Plugins] folder instead of just the one plugin, when I try to install any plugins now I get the error message ‘Installation failed: Could not create directory.’

    So I have clearly deleted a directory and I know I should go to the original cpanel or file system to fix it, the problem is I don’t have access to that. Is there any chance I can fix it from your end?

    Regards,

    Andrea.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • file manager support

    (@filemanagersupport)

    2 years, 4 months ago

    Hey andrea1woori,

    We hope you are doing great.

    The issue that you are facing is not related to our plugin. Even if you try to install any other plugin, you will get the same error message ‘Installation failed: Could not create directory.’

    It appears that you are facing a permissions issue on your hosting.
    Therefore, This article might be useful for you – https://rankmath.com/blog/fix-installation-failed-error-in-wordpress/
    If this doesn’t help, we suggest you contact your hosting provider’s support team for better assistance.

    Regards,
    WP File Manager Support Team

Viewing 1 replies (of 1 total)

The topic ‘Plugin Folder and no Access to wp-content’ is closed to new replies.

Tags