Plugin get's 'blocked' by the server?

  • Kramarz

    (@kramarz)


    11 years ago

    Hi Guys,

    Up until couple of days ago, everything was working fine. Now out of the sudden, we weren’t able to update/add/remove anything from our website. Checking the server logs we found lots of errors related to ZenCache. Looks like something withing your plugin triggered some sort of restrictions on the server side.

    We have removed ZenCache using ftp, what brought back the full functionality to the website. After that we have tried to install ZenCache again to investigate further. After installation plugin cannot be activated, with following error being throwed:

    Warning: fopen(/tmp/zencache-79953922.lock): failed to open stream: Permission denied in .../wp-content/plugins/zencache/includes/share.php on line 2015 Fatal error: Uncaught exception 'Exception' with message 'Unable to obtain an exclusive lock.' in .../wp-content/plugins/zencache/includes/share.php:2016 Stack trace: #0 .../wp-content/plugins/zencache/zencache.inc.php(2223): zencache\share->cache_lock() #1 .../wp-content/plugins/zencache/zencache.inc.php(349): zencache\plugin->add_advanced_cache() #2 [internal function]: zencache\plugin->activate('') #3 .../wp-includes/plugin.php(496): call_user_func_array(Array, Array) #4 .../wp-admin/plugins.php(155): do_action('activate_zencac...') #5 {main} thrown in .../wp-content/plugins/zencache/includes/share.php on line 2016

    Any ideas?

    https://ww.wp.xz.cn/plugins/zencache/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Kramarz

    (@kramarz)

    11 years ago

    An Update.

    Raised a ticked with hosting company as I thought maybe they changed something in server settings, but they didn’t.

    They did some research though and pointed me at this link on GitHub – https://github.com/websharks/zencache/issues/373

    Still in dark, as to how to solve the issue.

    Help appreciated.

    Plugin Author Raam Dev

    (@raamdev)

    11 years ago

    @kramarz That error message indicates one of two things: you’re either not running PHP v5.3.2+, or the server you’re hosted on is not properly supporting file locking. Some hosting companies that use cloud-based storage systems, or NFS systems, can have issues with file locking.

    We haven’t seen any issues with all of the major hosting providers, so if your hosting company is not able to help you solve that issue you may want to consider switching web hosts.

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 2 participants
  • Last reply from: Raam Dev
  • Last activity: 11 years ago
  • Status: not resolved