There could be a few possible problems:
1) the custom post type
3) the custom taxonomy
2) the way you have setup the form
What did you use to create the custom post type and taxonomy? Can you post the code here to create them so I can replicate the issue my side. How did you setup the gravity form? Maybe also do an export of that and post it here, so I can better debug the issue
cheers
I’m using CustomPress for the custom post types and taxonomies, so there’s no code to post.
For the form, I followed the instructions at least 3 times, and got the same results…only the values that are actually in use show up in the drop-down I created.
I ended up manually adding the values to work around this for now, but you can see the form here:
http://www.outdoorhub.com/submit/jobs/
manually adding the values will not help you, cause when someone submits a job, the taxonomies will not be linked to it.
is your job categories taxonomy hierarchical? If not, set it to be hierarchical and see if that fixes the problem.
It is very difficult to think what the problem might be – can you give me a temp login to your site and I can have a proper look?
You can mail me at bradvin [at] gmail [dot] com
Yes, these are set to hierarchical already. And I’m aware that setting these manually isn’t the right approach, but it’s better than the alternative, which is not displaying all the values we need. I will see about getting you access, but thought that I would provide more info as well.
Here are a few examples where what’s in the backend doesn’t match what’s being displayed on the frontend. As you can see, what’s being displayed on the frontend is almost always tied to whether or not there are any posts that have the specific taxonomy value selected.
LOCATION: Frontend
FORM FIELD: Employment Type
Full Time
Internship
Part Time
Seasonal
Temporary
LOCATION: Backend, and the number of posts associated with each.
TAXONOMY: Job Types
Contract (0)
Full Time (61)
Internship (1)
Part Time (1)
Seasonal (2)
Temporary (2)
– AND THE OTHER EXAMPLE –
LOCATION: Frontend
FORM FIELD: Industry
Camping/RVing
Conservation/Wildlife Management
Firearms
Fishing
Food and Beverage
General Outdoors
Golf
Government
Hunting
Mountain Sports
Power Sports
Shooting Sports
Survival
Trapping
Water Sports
LOCATION: Backend, and the number of posts associated with each.
TAXONOMY: Industries
4×4 and Offroad Sports (0)
Agriculture (0)
Camping/RVing (3)
Conservation/Wildlife Management (21)
Firearms (0)
Fishing (4)
Food and Beverage (1)
Forestry (0)
General Outdoors (27)
Golf (2)
Government (5)
Hunting (7)
Mountain Sports (2)
Outdoor Education (0)
Power Sports (0)
Shooting Sports (9)
Survival (0)
Trapping (0)
Water Sports (2)
Winter Sports (0)
Have you confirmed in your testing that all taxonomy terms will appear on a form, even when there are no posts associated with a specific taxonomy term?
Thanks…
Any update on this? We’re getting a lot of submissions on this form, yet we have to manually copy or review data submitted in the form and paste/select it to the custom post since this plugin isn’t behaving as expected. That is, since things like drop-downs and radio buttons don’t display all terms, we have to manually populate these instead. Instead, only terms that have posts associated with them.
please can you try the new version and see if that works for you
