G’day, yes the credit card processing uses the total from the totals field. You can make your form only show the credit card field if they select the non-members product using Conditional Logic on the Advanced tab for that field; probably a good idea to do that so that your members aren’t put off by having to enter credit card details.
To have a confirmation message, look at Form Settings and edit the confirmation message there. See the doco: http://www.gravityhelp.com/documentation/page/Form_Settings
Thread Starter
c.devlin
(@cdevlinalaasnau)
Thanks heaps for your response.
Unfortunately, we have quite an intricate theme set up specifically for this website and forms using conditional logic won’t preview. I think it’s a conflict with our theme so we are just going to live without conditional logic at this stage as I am too frightened to deactivate the theme to check things and potentially create havoc. Thx again.
Thread Starter
c.devlin
(@cdevlinalaasnau)
Who handles the receipt process? For example, does eway forward a receipt to customer.
No worries. You should probably duplicate your website in a development environment so that you can test these things without impacting your live website. Testing is always a good thing, especially when messing with things that process people’s credit cards 🙂
Note that you can easily export a form as XML and import it into another WordPress site, if you want to test something, so it’s actually quite easy to test just that conditional logic in a default theme.
cheers,
Ross
Gravity Forms can send a confirmation email for your form, with credit card information suitably obfuscated. You’ll get a confirmation email from eWAY if you’ve configured your account for it (speak to eWAY).
Thread Starter
c.devlin
(@cdevlinalaasnau)
OK, thanks heaps for all your help.
