Plugin has disappeared from Dashboard

  • Resolved charles godwin

    (@charlesgodwin)


    8 years, 2 months ago

    I cannot find the plugin on my Dashboard. We have a multi site and I am a super admin. I used command line and got this
    wp-security-audit-log active-network none 3.1.3

    I tried
    wp plugin deactivate wp-security-audit-log –network
    followed by
    wp plugin activate wp-security-audit-log –network
    but that made no difference.

Viewing 5 replies - 1 through 5 (of 5 total)
  • WPWhiteSecurity

    (@wpwhitesecurity)

    8 years, 2 months ago

    Hello @charlesgodwin,

    Thank you for using our plugin.

    Was the plugin installed and the plugin menu available before?

    Thread Starter charles godwin

    (@charlesgodwin)

    8 years, 2 months ago

    My email reply didn’t come through. Yes it was visible before.

    I’ve considered a delete using wp command line and a re install. what do you think?

    WPWhiteSecurity

    (@wpwhitesecurity)

    8 years, 2 months ago

    It seems that another administrator on the website has restricted your access to it. In such case you can regain back access by deleting some entries from the wp_wsal_options table. You can delete the rows with the following option_name;

    wsal-plugin-viewers
    wsal-plugin-editors
    wsal-restrict-admins

    Please let us now if the above helps you solve your issue.

    Thread Starter charles godwin

    (@charlesgodwin)

    8 years, 2 months ago

    Thanks. That fixed it.

    WPWhiteSecurity

    (@wpwhitesecurity)

    8 years, 2 months ago

    Glad the issue is solved. We will add some logging to that so whenever someone changes the settings of the plugin itself we keep a log of it.

    Can you please spare a minute to rate our plugin here: https://en-gb.ww.wp.xz.cn/plugins/wp-security-audit-log/#reviews

    Thank you very much for your time and do not hesitate to ask should you have any further queries.

Viewing 5 replies - 1 through 5 (of 5 total)

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