Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author cubecolour

    (@numeeja)

    I’d have a look to see if there are any clues as to what is happening, but your site seems to be down.

    Were you able to get the popup work to previously, or has it never worked on your page?

    Does it work on other pages of the site?

    Can you copy into your reply the popup shortocode you used?

    Thread Starter Troy Media

    (@troy-media)

    This is the code:
    [popup url=”http://www.troymedia.com/tag/donald-trump/” height=”1000″ width=”1000″ scrollbars=”1″]Donald Trump[/popup]

    Site up now although running slowly.

    Yes, the popup was running extremely well until this morning.

    Doesn’t seem to be working on any page now.

    Plugin Author cubecolour

    (@numeeja)

    The link looks OK and the script appears to be in place, so there doesn’t seem to be an obvious reason for this.

    Is the site performance usually so slow? Have you been able to identify the reason for the slow performance?

    Has anything changed on your site? – for example an edit/update/change to the theme or were any plugins updated or instaled since the popup worked?

Viewing 3 replies - 1 through 3 (of 3 total)

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