Plugin has stopped working!

  • Resolved poimandres

    (@poimandres)


    7 years, 10 months ago

    Hi. If anyone can help me with this problem ASAP, I’ll be very grateful. This is an emergency!

    I love the Easy Affiliate Links (EALs) plugin. It’s been very helpful. However, when I checked it today, it seems to have stopped working.

    When I click on a link, a blank page opens up. When I check the http code, it’s a 500 internal server error.

    One of the links is on this page (the Metabolic Cooking link):

    https://weighttraining.guide/blog/easiest-way-to-lose-weight/

    I think I know what caused the problem, but I don’t know how to fix it. Recently, I migrated my site from http to https. I also used the Better Search Replace plugin to find and replace all URLs with ‘http’ in my database with ‘https’ URLs.

    Could that have caused the problem? Looking at the date of the last click registered by the EALs plugin (which I can see in my database), it looks like the plugin stopped working when I migrated to https and replaced the http URLs.

    How can I fix this problem? Please help!

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Brecht

    (@brechtvds)

    7 years, 10 months ago

    Hard to say what went wrong. Are there any errors in your PHP error log?

    Brecht

    adeli

    (@adeli)

    7 years, 8 months ago

    Seems that in class-eafl-redirect.php line 45 @EAFL_Clicks::register( $link ) supresses error messages. If you update the plugin form old version so that you have click tracking on this will fail silently since the feature is moved into a an add-on in new versions.

    In php 7.1 this will cause error 500 with no error message.

    • This reply was modified 7 years, 8 months ago by adeli.
    Plugin Author Brecht

    (@brechtvds)

    7 years, 8 months ago

    That feature did not move, not sure where you’re getting that?

    adeli

    (@adeli)

    7 years, 7 months ago

    Well fails there with php 7.1. anyway, did not dig deeper yet. Anyway now there is also a problem that there are no sub categories and that you cannot search and sort categories. Client has 1800 affiliate links and is now pissed off after the update.

    Plugin Author Brecht

    (@brechtvds)

    7 years, 7 months ago

    We use PHP 7.1.4 on our development site without issues. So it’s not a general problem.

    Try disabling all other plugins for a second and see if it works then.
    If not, try switching to a default theme (like Twenty Seventeen) and check again.

    Feel free to contact us at [email protected] for further debugging.

    daysnyder

    (@daysnyder)

    7 years, 6 months ago

    All our Affiliate Links stopped working today for some reason. All of them don’t seem to connect all the way through to any of the links. Here is an example:

    Affiliate Link – https://www.massenachamber.com/goto/holiday-mixer
    Where it should go – https://form.jotform.com/83234052086149

    I’ve tried deactivating and reactivating it but that did nothing. There were no recent changes with any other plugins either.

    Plugin Author Brecht

    (@brechtvds)

    7 years, 6 months ago

    Could you check with your webhost if there are any errors in the PHP error log?

    daysnyder

    (@daysnyder)

    7 years, 6 months ago

    Got this resolved by contacting the support email, thank you!

    Arnan

    (@adegans)

    7 years, 6 months ago

    What did you do to resolve?
    To my mind nothing changed on the server and all links open in a blank page that goes nowhere.

    I don’t see any errors anywhere, not in the error_log either.

    Arnan

    (@adegans)

    7 years, 6 months ago

    Correction: Found an error in the error_log.

    [26-Nov-2018 16:14:15 UTC] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/ajdgso5/public_html/wp-content/plugins/easy-affiliate-links/includes/public/class-eafl-redirect.php:55) in /home/ajdgso5/public_html/wp-includes/pluggable.php on line 1219

    Arnan

    (@adegans)

    7 years, 6 months ago

    Found it, wtf…

    Commenting out line 55 fixed the issue, duh!

    
			// Noindex the redirect page.
//			echo '<html><head><meta name="robots" content="noindex" /></head>';
    Plugin Author Brecht

    (@brechtvds)

    7 years, 6 months ago

    Interesting. I don’t actually have that issue on any of my websites. I’ll release a fix update to revert that change in case others are affected.

    Edit: This was just removed in 2.6.4

    • This reply was modified 7 years, 6 months ago by Brecht.
Viewing 12 replies - 1 through 12 (of 12 total)

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